Privacy Policy — Feezy

At Feezy, we believe financial transparency starts with legal transparency. This policy explains how we handle your data with the same care you handle your institution's finances.

Effective Date: June 15, 2024Version 2.1

THE SHORT VERSIONEstimated read time: 4 minutes

Privacy in Plain English

We don't sell data

Your data is yours. We never have and never will sell your personal or institutional data to third-party advertisers.

Minimalist Tracking

We only collect what is strictly necessary to run the Feezy platform and process transactions securely.

Your Right to Delete

You can request a full export or permanent deletion of your data at any time through your dashboard.

Bank-Grade Security

All sensitive financial data is encrypted using AES-256 standards, both at rest and in transit.

1. Data We Collect

When you interact with the Feezy platform, we collect information that relates to you and your use of our services. This collection falls into three primary categories:

Institutional Info

Legal name of the institution, tax identification numbers, and verified billing addresses.

User Profiles

Name, email address, job title, and authentication logs for administrative access.

Transaction Data

Payment history, fee structures, and automated billing schedules managed via the platform.

2. How We Use Your Information

We use the collected information primarily to provide, maintain, and improve our services. This includes:

Processing and facilitating institutional fee collections.
Verifying your identity and preventing unauthorized access or fraudulent activity.
Providing customer support and responding to your technical inquiries.
Sending critical system updates and administrative notifications.

3. Security & Data Protection

Security is not a feature at Feezy; it is the foundation. We employ a multi-layered security architecture to ensure your data remains confidential and integral.

Encryption

All data is encrypted using TLS 1.3 in transit and AES-256 at rest, hosted on SOC2 Type II compliant servers.

Access Control

We enforce strictly partitioned databases and Zero-Trust network access for all internal Feezy engineering teams.

4. Your Privacy Rights

Regardless of your location, Feezy provides a global standard for user privacy rights. You have the right to:

01Access your personal data

02Correct inaccurate information

03Request permanent data deletion

04Object to automated processing

Questions?

Our legal and privacy team is here to help.

privacy@feezy.one Download PDF